The Booking Experience
A concierge process designed to feel as considered as the celebration itself — calm, transparent, and warm from the first message.
The Flow
From your first note to the final "we're booked" — under a week, and entirely human.
Share a few details about your event — the date, the theme that caught your eye, the feeling you're after. We respond personally within 24 hours.
A beautifully built form, sent the same day. Ten thoughtful questions about your palette, preferences and inspiration — so our call is shaped around what you actually want.
A relaxed twenty-minute conversation with Deborah. By the end you'll have clarity, a tailored proposal in motion, and dates held for you.
From inquiry to booked — typically under one week.
After You Book
Once your retainer is in, your celebration enters our planning studio. Here's how the weeks unfold.
Within seven days, you receive a bespoke moodboard, palette and styling direction tailored to your event.
Florals, linens, table layout, signage, food flow — every element sourced and decided in collaboration with you.
Contracts, schedules, walkthroughs. We handle every vendor relationship so you only hear from one person — Deborah.
Final touches: monogrammed napkins, custom signage, personal moments — layered in across the final two weeks.
We arrive early, style the room, run the day, host alongside you, then return the space better than we found it.
Questionnaire Preview
Six quick questions that give us an insight into your event. Built to feel like dreaming — never like a form.
Takes 10 minutes · Saves you weeks of back-and-forth
Question One
The moment we're holding space for — this shapes everything.
Please choose one — or "Not Sure".
Question Two
Even a rough range helps us hold the right space for you.
Please choose a guest range — or "Not Sure".
Question Three
Choose one of our signatures, or describe your own — we love both.
Please choose at least one — or "Not Sure".
Question Four
Pick the colours that feel like you. We can blend two.
Pick a colour — or "Not Sure yet".
Question Five
How present should they be?
Please choose one — or "Not Sure".
Question Six
What kind of menu fits the day?
Please choose at least one — or "Not Sure".
Please answer every question before submitting — "Not Sure" is always a perfect answer.
Haven't sent your inquiry yet? No problem — we'll guide you there next.
Step Three · The Discovery Call
Once both your inquiry and questionnaire are in, you'll unlock Deborah's calendar to book a twenty-minute discovery call — weekday slots, Monday through Friday.
Weekly Availability
The calendar opens automatically once both forms are complete.
"I want planning to feel like the easiest, calmest part of your celebration — not the most stressful. That's why the flow is short, the call is short, and the conversation is warm."
— Deborah Szwarc, Founder
Booking Questions
Not at all. The inquiry simply opens the conversation. You'll receive a thoughtful response within 24 hours, the questionnaire link, and an invitation to book a twenty-minute call. No commitment until you're certain.
Your event is reserved when the 60% non-refundable retainer is paid and your booking agreement is signed. We hold dates softly for 72 hours after the discovery call to give you time to decide without pressure.
Completely fine. You'll have a full proposal in writing, a held date for 72 hours, and no follow-up pressure. Many clients return months later when the moment is right.
Two months is the minimum window we ask for to honour creative scope. Three to four months is recommended for peak weekends and busy seasons. For dream dates (milestone birthdays, anniversary moments), inquire as early as possible.
Of course — WhatsApp video, Zoom, or in person at our Miami studio (by appointment). Just note your preference in the inquiry.
Have a different question? Send Us a Note