The Fine Print
Written plainly, with care — so the booking experience feels as transparent as the celebration itself. The full booking agreement is provided when you reserve your date.
A celebration is considered reserved once the 60% non-refundable retainer has been received and the booking agreement has been signed. This applies to both Package A (Signature Styling) and Package B (Full Experience). Dates are held in good faith for 72 hours after a discovery call to allow time for considered decision-making.
We recommend reserving your event date a minimum of two months in advance. For peak weekends and busy months, three to four months is strongly recommended. A limited number of celebrations are accepted each month.
Package A — The Signature ($1,800): 60% non-refundable retainer due at booking to reserve your date. Remaining 40% balance due seven (7) days before the event date.
Package B — The Full Experience ($3,800): 60% non-refundable retainer due at booking to reserve your date. Remaining 40% balance due before the event date, on the schedule outlined in your booking agreement.
Add-ons selected during the planning process are invoiced separately, with payment due no later than seven (7) days before the event. All payments are accepted via bank transfer, Zelle or credit card.
The retainer is non-refundable under all circumstances, including cancellation by the client. It is, however, transferable to a new date within twelve (12) months of the original event date, subject to availability and a written amendment to the booking agreement.
Payments made beyond the retainer are refundable up to the contractual deadlines outlined above. Cancellations within seven (7) days of the event forfeit all payments made, as vendor and material commitments have already been honoured on behalf of the client.
The client is responsible for the conduct of all guests attending the event, for any damages caused to the venue, rented equipment or third-party property by themselves or their guests, and for ensuring that the venue permits the planned setup, décor and services.
The client agrees to provide accurate information regarding guest count, dietary restrictions, allergies, accessibility needs and venue specifications. Any inaccuracies that affect setup, catering or coordination on the day are not the responsibility of LUXORA & CO Events.
LUXORA & CO Events is not liable for any personal injury, illness, allergic reaction, accident, property damage, death or any other incident occurring before, during or after the event, whether sustained by the client, guests, vendors or third parties. The client accepts full responsibility for the safety and conduct of all attendees.
LUXORA & CO Events is not liable for incidents caused by third-party vendors (including but not limited to caterers, photographers, musicians, transportation providers and rental companies), nor for any incidents arising at the venue itself. Each vendor and the venue operate under their own policies and insurance.
In the event of force majeure — including but not limited to extreme weather, natural disasters, governmental restrictions, public health emergencies, or any circumstance beyond reasonable control — LUXORA & CO Events will work in good faith to reschedule the celebration to a mutually agreeable date. No refund of the retainer shall apply in such cases.
Total liability under any circumstance shall not exceed the total fees paid by the client to LUXORA & CO Events under the booking agreement.
LUXORA & CO Events reserves the right to photograph styling, décor and setup elements at every event for portfolio, social media and marketing use. Photography is conducted in a manner that prioritises the privacy of guests — faces and identifying details are not published without explicit consent. Clients who prefer not to have their event featured may opt out in writing at the time of booking.
All communication with LUXORA & CO Events takes place via email, WhatsApp and scheduled video calls. Studio hours are Monday through Saturday, 9:00 AM – 7:00 PM Eastern Time. Outside of these hours, urgent event-week messages are answered as quickly as reasonably possible.
By paying the retainer and signing the booking agreement, the client confirms acceptance of these terms in full. The full booking agreement is the binding document and may include additional clauses specific to the celebration being planned.
For any questions about these terms, please reach out before booking — we'd rather you ask first than wonder.
Last updated: 2026 · LUXORA & CO Events · Miami, FL